Archive for October, 2006

BG=building global fans club

 In my last post, I mentioned building fans club is a metaphor for BG (business globalization). I don't know whether some companies have treated their customers as fans just like a pop star. thinking about, customers like your products or services, then they are willing to purchase continuously. if you are good enough, they will introduct to others by word of mouth. aren't all these behavior like fans? I think this kind of relationship can't be achieved by CRM software. if business leaders begin to realize the common place between their customers and fans, their business goal is very simple. that is finding out global fans and building a global fans club. so from now on, your company is a star. let's think about how to build your fans club. 

  How to attract the first batch of fans?

  every day, many many new stars are arising, just like many many startups. people can easily accept them if they have excellent professional skills like singing, acting, etc. in addition, if these new stars have  good looking or special makings, they definitely will win a big first batch of fans. the same way can be applied on company. the special product or service which can satisfy people's partial demand very well plays the same role as stars' professional skill. and the good designed logo, PR packaging and culture are the good looking of stars. I believe with these advantages startups or companies can attract their first big batch of fans.

  How to enlarge fans troop to attract global fans?

  normally, the amount of a star's fans need to increase very fast. if not, the star will disappear soon. I believe we have seen a lot of cases. when we analyze those successful stars, we can synthesize their commonly used strategies.

 1) over exposure: stars often utilize every chance to exposure themselves on all kinds of media. therefore, their names will be impressed in people's minds deeply. companies also should utilize as many media, exhibitions, workshops, conferences, etc as possible to exposure themselves. your potential customers naturally will fix you.

 2) regularly introducing new activities: many stars often promote their new albums or films in summer holiday or christmas.  and they usually introduce one new album or film per year. on one hand, fans can't forget them easily; on the other hand, fans will not be weary. what's more, smart stars often avoid to compete with their strongest rivals at the same period and same place. I think same strategy are applicable for companies. 

 3) gain performing opportunities with super stars: if a star can invite a super star to sing in the album or act in same film, this star definitely can not only furtherly strengthen current fans' loyalty, but easily get big attention from potential fans as well. so if a company can collaborate with giant companies, the amount of customer fans will increase quickly in same theory.

 4) borderless is opportunity: until now, I still can remember the success story from a denmark band name MLTR (Michael Learns To Rock). they are not very famous in western world, but they did got big success in asian world. same stories are still happening. if you learn something about china, you will know how successful korean pop culture and Japanese pop culture are in china. if a company is looking forward to success, break the border and you will find there are far more fans in other world than you can imagine. 

 BG (business globalization) is to introduce company products or services into the world. who are the buyers? of course your fans! so take it easy, don't think how complex and tough BG is! just think how interesting and funny building global fans club is!

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Will TV work like our eyes eventually?

   I like Technology Review website, and I envy they have a huge resource base—MIT. they often provide news in emerging technology field to strike sparks out of me. here is an example: Ultra colorful TV.
Using lasers to illuminate screens is not a new idea, but until now, there hasn't been a light source powerful and cheap enough to be tapped for consumer displays. Sunnyvale, CA-based Novalux has developed laser technology that exploits a new type of laser architecture that combines a few relatively simple components to pump up the power. The patented laser, called Necsel, was invented by Aram Mooradian, CTO of the company and former head of the quantum-electronics group at MIT's Lincoln Laboratory. Mooradian claims the technology will allow laser TVs to outdo existing displays larger than 50 inches–mostly traditional projection systems and plasma displays–in terms of both price and quality.

   I think this startup's strategy is very clever. they are aiming home-theater market. firstly, this market is high end and profit space is larger than normal home TV. secondly, current technologies like plasma, LCD, OLED, SED show not much image quality difference on the TVs smaller than 50inch. when screen goes larger and larger, image quality will seriously impact people's watching experience.
   but there are some debates on TV image quality from Nikkeibp's tech online. someone said current TV image quality is good enough and unnecessary to improve it. but sony's expert said sony will continue improving the image quality. their final goal is that TV can show personalized image according to individual behavior. he took an example: people only can get the same picture from traveling TV program, but in fact different people will get different picture when they make field travel.
   if sony wants to achieve that goal,  I feel it's very difficult. the principle which humankind get image from nature is very complex and totally different with TV. this situation is just like teaching robots to act as human being. if someday sony makes that, I would not like to call that TV.
   It's a good thing that new technology can improve our life quality. even if the emerging idea is proved to be unpractical at last, we still should thank these technologiest for bringing us surprize. 
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